HisGrip Home Care

Call Us: 470-395-1180 / 844-307-0029

  • Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions about Home Care

If you have a question that is not listed here, please contact us.

1. What is home care and how does it differ from home healthcare?
Home Care typically refers to any type of care (medical or non-medical) that is provided for a client in their home. In recent years, however, there has been a slight shift in terminology.  Recently, there has been a shift in this term though and “home care” now refers to non-medical care such as companionship/homemaking services and personal care services, while “home healthcare” refers to the provision of skilled nursing care and other care such as speech, physical or occupational therapy.

2. What services does HisGrip Home Care provide?
HisGrip Home Care provides provide personal care services such as bathing, grooming, and hygiene, mobility assistance, transferring and positioning, toileting and incontinence and feeding/special diet assistance. We also provide companionship services such as meal preparation, laundry, light housekeeping, grocery shopping/errands, incidental transportation, medication reminders, grooming, live-in service and respite care.

3. How does HisGrip Home Care select caregivers?
All HisGrip Home Care caregivers are handpicked for their professionalism, their affinity for home care, and their experience and ability. They strive to be trusted companions as well as caregivers and meet the following standards-

  • TB Tested
  • Warranty of Compatibility
  • Bonded
  • Screened for criminal records, DMV violations and reference checks

We strive to hire the very best caregivers to work for HisGrip Home Care, because we only hire people we would want caring for a member of our own family.

4. Can I change caregivers if I wish?
Yes, at any time. Though HisGrip Home Care believes we have an unmatched record for assigning the best caregivers to meet each client’s individual needs, situations can change. Clients retain the right to select or change their caregiver at all times.

5. Will I have the same caregiver all the time?  How will I meet my caregiver?
During the initial conversation and the in-home visit, the Administrator will document the services required and the client’s preferences for a caregiver match.  Then, the Administrator selects the best caregiver fit for the client and arranges an introduction between the client and the caregiver.  During this meeting, the Care Plan will be reviewed and discussed to ensure that everyone agrees and understands what services are to be provided.

6. What if my caregiver is sick or on vacation?
HisGrip Home Care employs a team of caregivers so that your care service will not be interrupted if someone gets sick or goes on vacation.   If your caregiver is unavailable, the Administrator will arrange another caregiver and will contact you in advance of the change.   The Administrator will also introduce the interim caregiver to you and review your Care Plan with the interim caregiver prior to service.   Our goal is to ensure that services are provided as expected.  Your safety and security are a top priority.

7. How soon can homecare begin?
Almost immediately! We strongly believe that what sets us apart from other home care providers is our ability to unique scheduling model. We pride ourselves on being able to staff our cases in a very short time – less than 24 hours!

8. After the free nursing assessment, how does the caregiver know what care is needed for each client?
After the nursing assessment, our Registered Nurse develops an individualized Care Plan for each client.  The purpose is to document the type of care services needed and when the client would like to initiate care.  Once the client, family members, and Registered Nurse agree on the Care Plan, the Administrator will use that information to recommend the caregiver who will be delivering the service, establish the schedule and agree to the monitoring and communication. The Care Plan is reviewed with the client and family member every ninety-two days. The review is an important process to ensure the client is receiving the appropriate level of care and is pleased with the caregiver providing the care.

9. Do you provide services to those in nursing homes or assisted living communities?
Yes.  HisGrip Home Care can provide companionship or personal care to residents at assisted living communities and nursing homes who may desire additional attention or personalized care.

10. What are ADLs and IADLs?
Activities of Daily Living (ADLs) include the basic tasks essential for day-to-day functioning, such as bathing, dressing, grooming, eating, mobility and toileting. Many seniors who require help with such activities are largely independent, but may require help with one or two ADLs. In some cases, intermittent help from a family member or friend may be all that is needed. However, in many cases, particularly when family or friends are unavailable and the importance of scheduling these activities is critical, informal care arrangements may not be adequate.

Instrumental Activities of Daily Living (IADLs) are considered those activities that are less basic than the traditional ADLs. IADLs, nevertheless, are important in enhancing a client’s quality of life. IADLs include such activities as shopping, paying bills, cleaning, doing the laundry and meal preparation.  Many seniors require assistance with IADLs rather than ADLs. Some seniors want someone to escort them when they are shopping and help them avoid situations that might cause them to fall. Other seniors may welcome assistance with their bill paying and medical appointments. HisGrip Home Care offers an array of companionship and homemaking services to assist our clients with the ADLs and IADLs.